Fulfillment Policy for Premier Kitchen & Bath LLC
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At Premier Kitchen & Bath LLC, we are committed to providing top-notch service for house remodels, including kitchen, bath, and floor renovations. Our fulfillment policy outlines our dedication to delivering high-quality workmanship and ensuring customer satisfaction throughout the remodeling process.
1. Initial Consultation:
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We offer a complimentary initial consultation to understand your remodeling needs and preferences.
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During this meeting, we will discuss project scope, budget, and timeline expectations.
2. Design and Planning:
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Our team will work closely with you to develop a detailed project plan and design.
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We will present you with design concepts, material choices, and cost estimates for your approval.
3. Project Commencement:
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Once the project plan is approved and contracts are signed, we will schedule a start date.
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We will provide a project timeline outlining key milestones and completion dates.
4. Quality Workmanship:
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Premier Kitchen & Bath LLC prides itself on using high-quality materials and skilled craftsmen for all projects.
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We adhere to industry best practices to ensure that your remodel meets or exceeds your expectations.
5. Communication:
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We maintain open communication throughout the remodeling process.
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You will have a dedicated project manager who will address your concerns and provide regular updates.
6. Project Completion:
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Upon project completion, we conduct a final walkthrough to ensure your satisfaction.
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Any necessary touch-ups or adjustments will be made to meet your expectations.
7. Warranty:
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All material is guaranteed to be as specified.
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Premier Kitchen & Bath LLC provides a warranty on our workmanship and materials used.
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Details of the warranty will be provided in your project contract.
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Cancellation Policy:
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We understand that unforeseen circumstances may arise that require the cancellation or postponement of a remodeling project. Here is our cancellation policy:
1. Cancellation by the Client:
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When signing a contract, Premier Kitchen & Bath provides floor plans specifically modified to your project. Due to that matter ALL SALES ARE FINAL.
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No refund.
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If you decide to cancel your project after signing the contract, a cancellation fee may apply based on the stage of the project and incurred costs.
2. Cancellation by Premier Kitchen & Bath LLC:
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In rare instances, we may need to cancel a project due to circumstances beyond our control, such as material unavailability or safety concerns.
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In such cases, we will provide a full refund of any deposits or payments made.
3. Rescheduling:
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If you need to reschedule your project due to unforeseen events, please contact us as soon as possible.
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We will work with you to adjust the project timeline to the best of our ability.
4. Change Orders:
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Changes to the project scope may result in adjustments to the project timeline and cost.
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We will discuss any changes with you and provide updated contracts and timelines for your approval.
Premier Kitchen & Bath LLC is committed to delivering exceptional service and ensuring your satisfaction with every project. We value our clients and strive to create beautiful, functional spaces that exceed your expectations. If you have any questions or concerns about our fulfillment or cancellation policies, please do not hesitate to reach out to us. Your remodeling experience is our top priority.